Managed IT Solutions

Bandwidth Services

Bandwidth Services

  • Ethernet, Fiber Services, Wireless (Point to Point)
  • Dedicated Internet Services
  • MPLS
  • SD-WAN
  • Broadband

(UCaaS) Unified Communications (CCaaS) Contact Center

(UCaaS) Unified Communications (CCaaS) Contact Center

  • Premise Based & Cloud Based VoIP Solutions

Network Managment & IT Support

Network Managment & IT Support

  • Managed Services
  • Helpdesk Support
  • Backup & Recovery
  • Network Health Reports

Security Services

Security Services

  • Firewall
  • Denial of Service
  • Penetration Testing
  • Wireless Audit / Security
  • Security Awareness Training
  • Secure Network Design and Consulting

Hosting & Colocation

Hosting & Colocation

  • Fully managed and hosted facilities located around the world
  • Single racks to custom cages
  • Security, Redundancy & Compliancy

Help Desk and Support Services

i-core’s Critical Care Support team is dedicated to detecting and addressing issues before they lead to costly IT problems – giving your staff the ability to stay focused on your core business. i-core’s Critical Support is standard in all managed services contracts and is available on demand via email, phone or client portal 24x7x365 for any technology emergency. Our expert remote helpdesk provides unlimited hardware incident, software, and troubleshooting issue resolution to get your end-users the direct and rapid assistance they need to stay engaged and productive.

Proactive Maintenance & Monitoring

i-core's 24/7 proactive monitoring detects and addresses issues before they lead to costly and disruptive downtime. We use industry-leading tools to safeguard your network and deliver a 100% up-time service level agreement – so your business can remain focused on more pressing priorities. As your trusted managed service provider, i-core monitors all of your critical devices, endpoints and services, and provides remote patch management, notification alerts, virus updating and reporting for increased security. When network problems do occur, our continuous monitoring ensures issues are flagged for immediate resolution, maximizing network up-time.

i-core's highly qualified engineers don’t just monitor your networks, we protect you IT hardware investments too. By performing routine server maintenance we prevent small IT issues from becoming major business disruptions, resulting in higher server up-time and lower total cost of ownership. Our proactive server maintenance reduces your support costs by enabling faster, more complete problem resolution, improves network efficiency through more streamlined operations, and enhances security by pinpointing and shutting down network security risks.

Network Administration

For your business to run efficiently, so must your network. i-core manages, monitors, diagnoses and maintains your network remotely to ensure it remains optimized, secure and efficient. Regardless if your business has multiple locations, regionally or across the country, our highly qualified engineers design, build and maintain your network so your users remain connected to all the files, databases, email, and servers they need to stay productive.